
Refund Policy
Before you pay: how plans activate, when refunds apply, and how to cancel renewal
Last updated: 2026-09-22
Scope
Our plans are online digital subscriptions. They activate immediately after payment, and no physical goods are shipped
Refund rule
Once a plan is activated, the service is considered fully delivered. We do not offer refunds, rescheduling or credits, so please review the plan and billing cycle before paying
Exceptions
After verification, we refund to the original payment method in these cases:
- You were charged more than once for the same billing cycle
- Payment succeeded but the plan was not activated
- An outage on our side made the service unusable for the entire billing cycle
Cancel renewal
Plans renew automatically. You can cancel anytime under Account settings → Subscription. Access continues until the end of the current cycle, and the current cycle is not refunded
Questions about a charge?
Send us the payment time and plan name, and we will verify it and get back to you